for the new stuff. Come as you are and be yourself! We’re looking for a Zendesk Platform Specialist to join our Operations... Transformation team of 7 in a hands‑on role focused on configuring and optimising our Zendesk environment. You’ll be the internal...
world. THE ROLE We are seeking an experienced Enterprise Applications Engineer with deep expertise in Zendesk to own the... configuration, integration, optimisation, and ongoing support of our Zendesk platform within our enterprise environment. This role...
of operational experience on a chatbot platform. Intercom preferred; Zendesk AI, Ada, Live Person or Drift accepted. · Experience... of reports from platform data. · Structured knowledge base management (Intercom Articles, Zendesk Guide, Notion, Confluence...
(Zendesk) and collaborate globally to provide timely responses. Sales Coordination & Cross-Functional Alignment Act... coordination, and customer service delivery. Strong knowledge of ERP and CRM systems (experience with Zendesk and Shopify...
and implementation of AI-enabled support platforms such as Zendesk, Salesforce Service Cloud, Intercom, and similar tools Define...-ready outputs and drive decisions Desirable Experience with Zendesk, Salesforce Service Cloud, Intercom, or similar...
and partner communication. Build automation in CRM and workflow systems (HubSpot, Zendesk, Jira). Serve as connective tissue... like HubSpot, Zendesk, Jira, or Coupa. You're genuinely curious about AI and automation as levers for operational efficiency...