-service teams. Strong Zendesk experience, ideally within a complex or enterprise environment. Experience.... In short: Customer Service + Zendesk / CRM Technology + Product Leadership + Transformation + AI You should be comfortable...
, email and Zendesk) to ensure timely resolution of credit-related queries Investigating and resolving discrepancies or disputes... and reporting tools such as Power BI, Zendesk, or Credit Assist is desirable What we can offer you: Enjoy 33 days annual leave...
information is accurate, consistent and up to date CRM & Systems Manage customer interactions through CRM platforms (Zendesk... handling customer queries and complaints with professionalism Experience using CRM systems (Zendesk preferred) Highly...
of interactions in support systems (e.g., Intercom, Zendesk) Support internal teams with insights on client feedback and common pain... Familiarity with support tools (Intercom, Zendesk, Freshdesk, etc.) Exposure to CRM tools and customer workflows Basic...
. Qureight runs on a small number of critical internal systems – Box, Zendesk, JIRA, HiBob, and Pipedrive. These are currently..., and manipulation. Customer support tooling. Configure Zendesk AI features (knowledge base, FAQs, agentic/assisted chat) to help the...
. Supporting marketplace ticket management through Zendesk and other relevant systems. Assisting with the onboarding and setup... using marketplace or support platforms such as Mirakl, Zendesk or Power BI would be advantageous, but is not essential. The...
platform. Customer service experience; on the telephone and answering emails and using CRM systems, Zendesk would be ideal... experience required: Customer Relationship Management (CRM): Experience of using Zendesk (ticketing routing, macro management...
