Proactively engage and respond to customers across multiple platforms (e.g., Zendesk, HubSpot, ClickUp) Understand customer needs... relationships at all levels. * Proven experience with Zendesk, Asana, and Salesforce (or comparable platforms). * Demonstrated...
point of contact for our online customers, working with Zendesk to respond to enquiries, resolve issues, and provide... Responsibilities: Respond to customer emails via Zendesk, offering friendly and knowledgeable advice and support Handle product queries...
point of contact for our online customers, working with Zendesk to respond to enquiries, resolve issues, and provide... Responsibilities: Respond to customer emails via Zendesk, offering friendly and knowledgeable advice and support Handle product queries...
agent efficiency but also to pioneer innovative workflows using our support tools (like Zendesk, Ultimate, Talkdesk... experience to enhance agent efficiency and pioneer innovative workflows using our support tools (like Zendesk, Ultimate, Talkdesk...
chat, Zendesk and phone Categorize customer inquiries Write and update support articles Escalate issues to Customer... technical support role at a SaaS company Experience with email, push or SMS platforms Experience with JIRA or Zendesk...
quality standards. Process Improvement: Continuously optimize workflows and support processes using tools like Zendesk, Jira..., and operational best practices. Experience with help desk and CRM systems, especially Zendesk. Solid technical background...
quality standards. Process Improvement: Continuously optimize workflows and support processes using tools like Zendesk, Jira..., and operational best practices. Experience with help desk and CRM systems, especially Zendesk. Solid technical background...
quality standards. Process Improvement: Continuously optimize workflows and support processes using tools like Zendesk, Jira..., and operational best practices. Experience with help desk and CRM systems, especially Zendesk. Solid technical background...
quality standards. Process Improvement: Continuously optimize workflows and support processes using tools like Zendesk, Jira..., and operational best practices. Experience with help desk and CRM systems, especially Zendesk. Solid technical background...
quality standards. Process Improvement: Continuously optimize workflows and support processes using tools like Zendesk, Jira..., and operational best practices. Experience with help desk and CRM systems, especially Zendesk. Solid technical background...
quality standards. Process Improvement: Continuously optimize workflows and support processes using tools like Zendesk, Jira..., and operational best practices. Experience with help desk and CRM systems, especially Zendesk. Solid technical background...
, Zendesk, eBay, and Amazon Seller Central experience desired but not essential. Excellent customer service skills. Excellent..., Zendesk, eBay, and Amazon Seller Central experience desired but not essential. Excellent customer service skills. Excellent...
. Computer Skills – Microsoft Outlook and Excel, Zendesk, eBay, and Amazon Seller Central experience desired but not essential... Requirements Fluent in German as well as English. Computer Skills – Microsoft Outlook and Excel, Zendesk, eBay, and Amazon...
– Microsoft Outlook and Excel, Zendesk, eBay, and Amazon Seller Central experience desired but not essential. Excellent customer...: Fluent in German as well as English. Computer Skills – Microsoft Outlook and Excel, Zendesk, eBay, and Amazon Seller Central...