behavior Diagnose platform integration and configuration issues with support CRMs such as Zendesk, Gorgias, and Salesforce..., and administering support platforms such as Zendesk, Gorgias, Jira, or Salesforce Service Cloud, including workflows, routing logic...
the end-to-end reporting and dashboard infrastructure within Salesforce and Looker, ensuring performance data is trusted...": You are a power-user of CRM reporting (Salesforce) and BI tools (Looker, Tableau, or Power BI). You are comfortable getting into the...
Genesys Way of Selling and opportunity management within Salesforce. Key Responsibilities The primary responsibility... performance accurately within Salesforce Negotiate and close opportunities in a predictable manner Provide thought leadership...
and client teams. Manage operational cases raised via internal ticketing tools (e.g., Salesforce, JIRA, ServiceNow or similar... areas is an advantage Ability to work with monitoring dashboards and ticketing tools (Salesforce, JIRA, ServiceNow...
Description Junior Platform Developer is the subject matter expert for Dyson CMS, with a specific focus on Salesforce... and implementation of Salesforce Marketing Cloud pages and applications which power Dyson email CRM and MyDyson™ app channels...
of new clients to operations and Customer Relationship Managers. Maintain accurate records in Salesforce and track KPIs... management, and organisational skills. Previous experience with CRM systems (preferably Salesforce). Ability to analyse data...
