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and ERP systems such as Zendesk , Dynamics 365, SAP, or Oracle to manage orders and customer interactions. Leverage software.... Familiarity with CRM/ERP systems (e.g., Zendesk , Dynamics 365, SAP, Oracle)....
. Respond to customer calls and queries via the Zendesk system. Log faults accurately and liaise with the Product team... service performance using Zendesk reporting tools. Manage and respond to customer reviews on platforms such as Trustpilot...
or emails. This is tracked via Zendesk . As we are a small team and due to the inconsistency of the logistic demands... concerns accordingly Respond to customer Shipping enquiries via email or telephone, on Zendesk Reading and reporting...
Zendesk preferred but not essential About DFS We're home to DFS, Sofology, and The Sofa Delivery Company - three...
Data Maintain accurate customer data using suitable tools (e.g. Salesforce, Zendesk etc.) to provide accurate revenue...
from Zendesk and general update on Support for EMEA region. Assist the Ecommerce Manager as required in carrying out ad-hoc tasks...
Data Maintain accurate customer data using suitable tools (e.g. Salesforce, Zendesk etc.) to provide accurate revenue...
, Notion, Slack, Zendesk , or Zapier. Comfort with CRM hygiene, data reporting, and partner pipeline tracking is key... – Cross-team communication Zendesk – Support collaboration and ticket tracking Zapier & AI Tools (nice to have) – Workflow...
and with customers, accelerating resolution and collaboration. Zendesk – To manage customer support tickets, monitor resolution...
to detail. Familiarity and experience with Zendesk , Office 365, and Insurance CRMs is preferred. Ability to multitask... with Zendesk , Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe...
abilities; comfort working with platforms like JIRA, Zendesk , or Monday.com. Strong communication, organizational, and time...
engagement space Knowledge of tools like HubSpot, Notion, Slack, Zendesk or Zapier If you’re a experienced Sales/Partnership...
chat, or through Zendesk software. As the first point of contact for Curaleaf patients, you will be the reassuring voice...
Customer Services Coordinator, you will answer queries and address issues via telephone, live chat, or through Zendesk software...
like Zendesk or Looker is preferred, but not essential We don't expect you to meet every requirement. If you're excited...
. Experience with Salesforce Service Cloud, Zendesk , Service Now and other enterprise Helpdesk platforms is a nice...
: Windows Server administration RMM tool experience (e.g., Datto, Zendesk , Freshdesk) Knowledge of patch management...
with customer portals or B2B platforms desirable Familiarity with CRM systems desirable (e.g., HubSpot, Zendesk ) You'll...
Familiarity with CRM systems desirable (e.g., HubSpot, Zendesk ) You'll be joining a supportive, tight-knit team where you'll...
for improvement Proficient in Microsoft Office programs Experience with case management systems - (Zendesk and Salesforce...
- today we use Salesforce, Vitally, Zendesk , and PostHog, as well as our own billing system. In the future this may just...
for supervision Strong leadership and customer-focused skills Comfortable with customer service software such as Zendesk or Dixa...
, with a strong customer focus Proficient in configuring and administering an ITSM tool like Jira Service Management, ServiceNow, ZenDesk ...
(e.g., Salesforce, Zendesk ) and third-party applications via APIs and webhooks Customer Engagement: Collaborate...
as a point of contact for guests with access requirements online via Zendesk and at the live event, offering assistance...
