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or ticketing tools like Zendesk or Jira) Excellent English verbal/listening and written communication skills with demonstrated...
with knowledge base platforms such as Zendesk , Salesforce Knowledge, or Confluence. Strong organisational and time management skills...
. Familiarity with knowledge base platforms (e.g., Zendesk , Salesforce Knowledge, Confluence). Strong organisational and time...
experience with Jira and Zendesk is a bonus. Benefits: We offer an extensive benefits package to our team including: 22...
with knowledge base platforms such as Zendesk , Salesforce Knowledge, or Confluence. Strong organisational and time management skills...
. Educated to Bachelor's degree level (or other equivalent) is preferable. Prior experience with Jira and Zendesk is a bonus...
working with ticketing and incident management tools (e.g. Jira, Zendesk , or similar). Excellent organizational, analytical...
working with ticketing and incident management tools (e.g. Jira, Zendesk , or similar). Excellent organizational, analytical...
development Familiarity with ticketing systems (e.g., Zendesk , Freshdesk) and CRM tools like HubSpot Working knowledge of HTML...
is a plus). Experience in mentoring and knowledge sharing within support teams. Bonus Skills (Nice to Have) Experience with Zendesk ...
working with ticketing and incident management tools (e.g. Jira, Zendesk , or similar). Excellent organizational, analytical...
or Contact Centre environment. Familiarity with knowledge base platforms (e.g., Zendesk , Salesforce Knowledge, Confluence...
working with ticketing and incident management tools (e.g. Jira, Zendesk , or similar). Excellent organizational, analytical...
Relevant Experience: Products such as: Zendesk / JIRA / MS Teams / Box / Adobe / MS Office Industry equivalent...
. CRM Expertise: Hands-on experience with platforms such as HubSpot, Zendesk , or Salesforce (essential). E-commerce...
such as Workday and Zendesk . Experience with Core HR, Talent, and Compensation modules is a plus. Process Improvement Mindset: Proven...
-on experience with IT helpdesk software such as Jira, Zendesk , and Zoho Desk. Structured, efficient, and independent working style...
plus if you also have: Experience with a design tool such as Figma, Sketch, Adobe Experience with Zendesk At Figma, one of our values is Grow...
-class support via phone, email, chat, and Zendesk . Own the technical support lifecycle for strategic products. Represent...
finance experience Familiarity with ticketing systems (e.g. Freshdesk, Jira, Zendesk , or ServiceNow) Strong communication...
, and continuous improvement. Preferred Qualifications Experience with CRM platforms like Salesforce or Zendesk and understanding...
Support Desk Technician / 1st Line / Zendesk / SaaS / Birmingham / Remote or Hybrid / Permanent / up... for managing the Zendesk support desk, owning tickets from start to finish. But this isn't just about fixing issues - it...
Support - Familiarity with platforms such as ServiceNow, Remedy, Zendesk , or similar CRM/ticketing systems for efficient...
-class support via phone, email, chat, and Zendesk . Own the technical support lifecycle for strategic products. Represent...
., ServiceNow, Jira, Zendesk ). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership...
