with Hubspot, Netsuite and Zendesk is beneficial Experience of using Power BI for MI reporting and report building... to systems such as HubSpot, NetSuite or Zendesk. Benefits £28,000 – £32,000 salary depending on experience Hybrid working...
experiences built around Contact Centre as a Service (CCaaS) platforms such as Azure, Google, Zendesk and Twilio. You will work..., APIs, integrations and event-driven workflows where appropriate. Define robust integration patterns for Zendesk, Twilio...
-service teams. Strong Zendesk experience, ideally within a complex or enterprise environment. Experience.... In short: Customer Service + Zendesk / CRM Technology + Product Leadership + Transformation + AI You should be comfortable...
, email and Zendesk) to ensure timely resolution of credit-related queries Investigating and resolving discrepancies or disputes... and reporting tools such as Power BI, Zendesk, or Credit Assist is desirable What we can offer you: Enjoy 33 days annual leave...
of interactions in support systems (e.g., Intercom, Zendesk) Support internal teams with insights on client feedback and common pain... Familiarity with support tools (Intercom, Zendesk, Freshdesk, etc.) Exposure to CRM tools and customer workflows Basic...
and social media channels via Zendesk platform. · Liaison with all stakeholders, 3rd party vendors, ride operators, Royal Parks... with seamlessly and promptly to meet PWR/MARI SLA’s. · Ensure consistent and efficient logging and management of Zendesk help...
. Supporting marketplace ticket management through Zendesk and other relevant systems. Assisting with the onboarding and setup... using marketplace or support platforms such as Mirakl, Zendesk or Power BI would be advantageous, but is not essential. The...
. Qureight runs on a small number of critical internal systems – Box, Zendesk, JIRA, HiBob, and Pipedrive. These are currently..., and manipulation. Customer support tooling. Configure Zendesk AI features (knowledge base, FAQs, agentic/assisted chat) to help the...
, and procedures. Maintain and update the customer-facing Help Centre and Zendesk Knowledge Base to ensure content is accurate, clear... and performance reporting. Experience using Zendesk, including: Reporting Workflow configuration Knowledge base management...