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such as Freshdesk, Zendesk or similar. Strong written communication skills and excellent attention to detail. Experience managing...
· • Monitoring & alerting: Splunk, xMatters, New Relic etc. · • VCS: GitHub · • Zendesk & JIRA Requirements: · • Solid...
internal reporting spreadsheets, dashboards and systems. Assist with marketplace ticket management through Zendesk ...
Communication: Respond to customer enquiries via phone, email, and Zendesk in both English and Spanish. Order Management... CRM or ERP systems like Oracle or Zendesk is highly advantageous. Skills: High attention to detail, strong active...
) platforms such as Azure, Google, Zendesk and Twilio and helping customers find answers through effective FAQ and self-service... with Zendesk , Twilio and other CCaaS capabilities, including messaging, telephony, case management and customer context. Develop...
. Knowledge of payment gateways or merchant acquiring. Experience using Zendesk or similar customer support platforms...
, Zendesk , Problem/Change Management or scripting would be a bonus. This role could also suit someone currently working...
T&Cs: https://wearearc.zendesk .com/hc/en-gb/articles/39602017532189-Chef-Referral-Scheme-Terms-Conditions...
Experience in procurement Experience with Monday.com, Jotform or Pleo Experience on Zendesk Knowledge of live music industry... liaison team Respond to customer emails in Zendesk and produce event FAQs and customer information Organisation of the...
. Knowledge of Dynamics NAV, HubSpot or Zendesk . Multi-currency invoicing experience. Freight, logistics or international...
T&Cs: https://wearearc.zendesk .com/hc/en-gb/articles/39602017532189-Chef-Referral-Scheme-Terms-Conditions...
. Be computer literate and have previous customer service experience. Knowledge of Outlook, Magento and Zendesk would be beneficial...
. Be computer literate and have previous customer service experience. Knowledge of Outlook, Magento and Zendesk would be beneficial...
Service Management or Zendesk . Relevant technical certifications such as Apple Certified Support Professional (ACSP), Google...
Manage end-to-end IT support through Zendesk , including triage, SLAs and escalation. Lead technical onboarding...
. Log calls and emails clearly and accurately using Helix, IRIS and Zendesk , enabling effective escalation, reporting...&S systems including CSSM, TMS JDA, IRIS and Zendesk .(Training will be provided on the systems used in the Helpdesk Team...
using customer service CRM solutions (preferably Zendesk ) and good working knowledge of MS office Excellent interpersonal...
such as Cinder, Zendesk QA, and Bumble's internal assessment tooling, to monitor quality and understand AI behaviour, reviewing...
with Zendesk or similar support tools is advantageous Hands-on experience with AI agents or chatbots is desirable Regulated...
or other multi-stakeholder environments would be advantageous. Knowledge of platforms such as Zendesk , Freshdesk, Salesforce Service...
. Navigating case management systems such as Salesforce and Zendesk to capture details accurately. Assisting customers... to small business accounting platforms or CRM software such as Salesforce or Zendesk . Strong relationship-building skills...
-savvy with HRIS, Zendesk , Jira, Confluence, Tableau, and collaboration tools like Zoom & Slack Preferred Requirements...
with ticket management tools such as ServiceNow, Jira, Zendesk , or Freshservice. Experience supporting walk-up or campus-based IT...
with ticket management tools such as ServiceNow, Jira, Zendesk , or Freshservice. Experience supporting walk-up or campus-based IT...
enquiries through Zendesk , providing timely, professional and customer-focused communication. Work closely with Seller Account...
