Job Summary: JOB DESCRIPTION – Lead Zendesk Systems Engineer Location: Manchester, United Kingdom (hybrid..., and complex engineering changes for SaaS contact center platforms such as Zendesk and Five9. Establishing standards and guardrails...
within a defined Zendesk territory. Collaborate closely with the core sales team to develop and execute strategic plans to drive... revenue growth from both existing Zendesk accounts and new business pursuits. Customer Engagement Build and nurture strong...
helping our largest enterprise customers and prospects unlock the full potential of the AI-powered Zendesk Resolution Platform..., and successfully managing complex Proof of Concepts (POCs) for key expansion and cross-sell opportunities. Positioning Zendesk...
Job Description Zendesk is looking for a visionary, highly technical, and dynamic Regional Vice President of Sales... Engineering to lead, scale, and inspire our world-class team of Sales Engineers. Zendesk has evolved far beyond traditional ITSM...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... customers, in addition to growing our existing partnerships by continuing to expand our offerings and deepen Zendesk's impact...
. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform... and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment...
Job Description At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services..., you will be responsible for proving the value of Zendesk’s platform, autonomous agents, and integration capabilities to technical evaluators...
. You will also focus on growing our existing partnerships by expanding our offerings and deepening Zendesk's impact. What You’ll Be Doing... schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built...
both answering inbound queries, and triaging and responding to Zendesk queries within accepted SLAs, and will span: - service queries... and using ticketing software (preferably Zendesk or similar) - knowledge of the financial services / financial advice...
goals. Responsibilities: Interface with customers via Zendesk tickets Troubleshoot customer issues using internal... and tools (e.g. Zendesk, Linear), and data visualizations (e.g. Databricks) Preferred: 6+ months of experience supporting...
, Halo, Zendesk Values Desirable Tell us about a time when you spotted something small going wrong and did something... support to end users Experience using ticketing systems such as ServiceNow, Halo, Zendesk Values Desirable Tell...
contact center platforms such as Zendesk and Five9. Establishing standards and guardrails for business administrators..., Microsoft 365, Google Analytics, RESTful APIs, JIRA, Confluence, Zendesk, Five9, Decagon AI or equivalent contact center...
