accurate records: Record patient interactions, churn reasons and outcomes using Zendesk and other approved systems. Use data... and adapt to changing priorities. Experience with CRM platforms such as Zendesk is desirable, as is experience in healthcare...
, therapists, and the public with empathy and professionalism. Managing patient communications through Zendesk and text messages... with a confident telephone manner. Solid IT skills (Google drive, docs, sheets, Zendesk) High level of attention to detail...
software (Zendesk) Document troubleshooting and problem resolution steps and write knowledgebase articles for recurring... would be an advantage. Experience with customer support ticketing systems and knowledge base systems would be an advantage (Zendesk...
: Zendesk Intercom Help Centre Knowledge Base You will help ensure customers can easily find the information they need... situations Highly desirable: Zendesk Intercom Community moderation Membership businesses Events Apps or digital...
and efficiently. Manage customer enquiries via email, telephone, Zendesk and live chat. Track orders from placement through... and willingness to learn. Desirable Experience using NetSuite, Magento, osCommerce or Zendesk. Experience...
: THREE DAYS A WEEK IN OUR FARRINGDON, LONDON OFFICE. 9AM TO 5PM, MONDAY TO FRIDAY. Tools: the Eventogy platform, Zendesk... such as Cvent, Stova, Bizzabo or similar An event management or events agency background Zendesk and Jira Confident, everyday use...
is updated within internal systems. Manage logistics enquiries received through Zendesk, email, telephone, and other communication channels... a high level of accuracy. Desirable Experience using Zendesk or similar ticket management systems. Experience working...
