Job Summary: JOB DESCRIPTION – Lead Zendesk Systems Engineer Location: Manchester, United Kingdom (hybrid... contact center platforms such as Zendesk and Five9. Establishing standards and guardrails for business administrators...
to the sales team by analyzing customer requirements and recommending the most effective use of Zendesk products and services... decision-makers, to build confidence in our proposed solution. Maintain deep technical expertise across Zendesk for Contact...
. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services team is revolutionizing how we help... our customers through their configuration and optimization. Mission As an AI Services Consultant at Zendesk, your mission...
. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform... and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment...
Job Description At Zendesk, we’re on a mission to power exceptional service for every person on the planet. Behind... Zendesk’s solutions to measurable outcomes. Executive Communication: Strong written, verbal, presentation, and negotiation...
helping our largest enterprise customers and prospects unlock the full potential of the AI-powered Zendesk Resolution Platform..., and successfully managing complex Proof of Concepts (POCs) for key expansion and cross-sell opportunities. Positioning Zendesk...
Job Description Zendesk is looking for a visionary, highly technical, and dynamic Regional Vice President of Sales... Engineering to lead, scale, and inspire our world-class team of Sales Engineers. Zendesk has evolved far beyond traditional ITSM...
. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform... and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment...
Job Description At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services..., you will be responsible for proving the value of Zendesk’s platform, autonomous agents, and integration capabilities to technical evaluators...
. Supporting marketplace ticket management through Zendesk and other relevant systems. Assisting with the onboarding and setup... using marketplace or support platforms such as Mirakl, Zendesk or Power BI would be advantageous, but is not essential. The...
, and procedures. Maintain and update the customer-facing Help Centre and Zendesk Knowledge Base to ensure content is accurate, clear... and performance reporting. Experience using Zendesk, including: Reporting Workflow configuration Knowledge base management...
Operations Own the Zendesk inboxes, ensuring that all tickets are handled within SLA and processed on time. Contacts include... Global Collaboration Work with Global Zendesk administrator in order to design and implement chatbot experiences Work...
